Contact Us or Report a Tip

Use the form above to send us a message, or reach us directly using the details below. Crime Canada is an independent Canadian public-information project covering every province and territory, in English and French. We are not a police service, a government body or a law firm.

In an emergency, call 911

If someone is in danger or a crime is happening now, call 911. This page, our email and our phone line are not emergency services and are not monitored around the clock. To report a crime that is not an emergency, call your local police non-emergency line.

How to reach us

• Form: the contact and tip form at the top of this page
• Email: [email protected]
• Phone or text: +1 778 900 3008, in English or French
• Mail: North Vancouver, BC V7M 2J7 (we do not publish a street address)

Our phone line is answered by our phone service, which takes your details and a short summary and emails them to us. Calls may be recorded and transcribed by our telephone service provider. Calls are not transferred live. Urgent matters are flagged to us by email.

Privacy requests, such as access to, correction or deletion of your personal information, or withdrawing consent, go to the same email address. See our privacy policy.

What you can send us

• News tips with a public source, for example a link to a police news release, appeal or public notice we may have missed.
• Corrections to an article, alert, guide or statistic.
• Media questions from journalists about our articles, our statistics or how to cite them.
• Data questions about our crime statistics, sources and methods. Our data methodology and data licensing pages answer many of them.
• Partnership questions, including advertising and sponsorship. We publish no sponsored articles. See advertising and sponsorship.
• General feedback about crimecanada.ca or statistics.crimecanada.ca.

What makes a useful tip

• The approximate date and time
• The city and area or neighbourhood (not a private home address)
• A short, factual description of what happened
• A link to a public source, such as a police release or public court notice
• An email address or phone number you are comfortable using, if you want a reply

What not to send

• Emergencies or crimes in progress: call 911.
• Sensitive identifiers such as a SIN, banking details, passwords or medical information.
• Names or identifying details of youths, or details of youth justice matters.
• Details that may be covered by a publication ban or other court order.
• Names of victims or private details about people who have not been named by police.
• Rumours, unproven accusations or private documents.

You can send a message without giving your name. Never put yourself at risk to get information.

To report a crime or stay anonymous

We do not forward tips to police. If you have information about a crime:

• call 911 in an emergency;
• otherwise, call your local police non-emergency line;
• to stay anonymous, contact Crime Stoppers at 1-800-222-TIPS (1-800-222-8477) or online through your local Crime Stoppers site (see Canadian Crime Stoppers).

Scams and fraud can also be reported to the Canadian Anti-Fraud Centre. Read our tip policy for more.

Corrections and removal requests

Every article has a Report a problem form. It is the best way to flag an error, ask for a removal or raise a legal concern, because your report is linked to the page. Reports are sorted by urgency, and urgent ones, such as a publication ban, a minor being named or a safety risk, are emailed to us at once. See our corrections and data accuracy policy.

Legal help

Crime Canada is not a law firm and gives no legal advice. If you or someone close to you has been charged, you can use our free consultation request. With your consent, your request may be passed to an independent criminal lawyer so they can contact you. Sending a request does not create a lawyer-client relationship. You can also read our criminal lawyer pages and legal resources.

What happens to your message

1. Messages sent through the form are stored in our database and emailed to us.
2. We read them and decide whether follow-up is needed. We cannot reply to every message.
3. Our news articles are based only on official police releases. A tip can point us to a release or a topic, but we do not publish information from a tip on its own.
4. Messages may be stored or processed by our service providers outside Canada, including in the United States. We do not sell personal information.